Operations Centre
Genersol designs, builds, and embeds Operations Centres that integrate people, process, data, and technology — creating the rhythm and visibility needed to deliver in complex engineering and technology environments.
DECISIONS
Using data to inform teams and leadership to make key decisions
READINESS
Establishing the right Key Performance Indicators (KPIs) to deliver success.
COMMUNICATION
Control what is communicated to whom, when.
When projects grow, the gap between plan and delivery widens.
Fragmented Information – Data scattered across tools and functions slows decision-making.
Inconsistent Governance – Each team defines its own “truth”, creating rework and mistrust.
Reactive Leadership – Senior teams firefight symptoms, not causes.
WHAT WE BUILD
A complete, scalable Operations Centre capability.
We don’t just design the room — we build the system that runs your business.
Physical & Digital Environments
Command rooms, collaboration hubs, virtual workspaces that connect globally.
Governance & Cadence
Standardised meeting structures, KPIs, and artefacts that drive consistency.
Data Integration & Tooling
Unified dashboards linking M365, Jira, ERP, PLM, and financial systems.
Playbooks & Runbooks
Operating models, escalation paths, RACI, and risk frameworks tailored to your organisation.
Training & Transition
Coaching leaders and PMOs to sustain the system — long after we leave.
THE IMPACT
1.
25% faster decision cycles
2.
15–20% increase in delivery confidence
3.
Audit-ready governance within ISO 9001 & defence frameworks
4.
Real-time visibility from executive to engineer
Our Method
1. Discover
Diagnose current-state maturity, map stakeholders, systems, and governance gaps.
2. Design
Architect data, room, and process designs aligned to business priorities.
3. Pilot
Run a minimal viable Ops Centre with real data and decisions.
4. Scale
Extend across programmes, standardise governance and reporting.
5. Transfer
Train and coach internal teams for sustainable ownership.